Request a Virtual Nurse

Television Status

Television is Off

Go to the Virtual Nurse home screen, from the remote control:

  1. Press OK,

  2. Press the Home button.

Entertainment Media is On

Press the Home button on the remote control to open the Virtual Nurse home screen.

Request a Virtual Nurse

  1. Press the OK button on the remote control.

    • This will open the Request video call screen.

Note: If there is no input from the remote control after 10 minutes, the virtual nurse experience returns to the Idle screen.

  1. Press the OK button on the remote control.

    • This opens the Requesting Nurse call screen

Request Sent

From the Request Sent screen, the options to Cancel request and Watch TV are available by using the remote control.

Watch TV

Select Watch TV using the navigation buttons on the remote control, then press OK.

  • The Switching to TV screen will display.

Note: While watching TV , press the Home button on the remote control to return to the Request Sent screen.

Cancel Virtual Nurse Request

From the Request Sent screen,

  1. use the navigation keys on the Remote Control to select Cancel request.

  2. Press OK on the Remote Control.

  3. Use the Remote Control to confirm request cancellation.

Yes cancel - Returns to Request video call screen.

No, don't cancel - Returns to the Request sent screen.

Virtual Nurse Call

When the Virtual Nurse call is getting ready to begin, the following screen will display.

Note: The call is automatically placed in Privacy Mode with the patient side camera turned off.

Press OK on the remote control to turn on the patient side camera or tell the virtual nurse the camera can now be turned on.

Note: The camera icon will disappear when the patient side camera is active.

Active Virtual Nurse Video Call

The following screen displays when the call is ended.